DNS records setup for custom domain

You can use your own domain name for the Online Office.

To do this, you need to configure the DNS records of your domain. We recommend you to contact your technician for this setting.

If you want your Online Office to work on your own domain, then you need to  setup TXT, MX, and CNAME records in your DNS:

TXT records

Type	Hostname	Value
TXT	mg.your_domain	v=spf1 include:mailgun.org ~all
TXT	XXX._domainkey.mg.your_domain	This data will be provided by our Helpdesk team, as it contains your individual token

MX records

Type	Hostname	Priority	Value
MX	mg.your_domain	10	mxa.mailgun.org.
MX	mg.your_domain	10	mxb.mailgun.org.

 

CNAME records

Type	Hostname	Value
CNAME	email.mg.your_domain	mailgun.org.
CNAME	your_domain	Depending on where your cloud instance is physically located. This data will be provided by our Helpdesk team.

 

A CNAME record is edited in the same way as an A record, except that the CNAME record contains the canonical host name, not the IP address.

This is due to the mechanism of the cloud platform, which is located in the cluster, and operates independently of the physical servers and their IP addresses.

Please, pay attention, this setting will only work for third-level domains. For example, office.yoursite.com or my.yoursite.com.

If you want your Online Office to work on your second-level domain, you will need to delegate the entire second-level domain zone to our cluster. This is done by prescribing NS records in your DNS. To make this setting, contact technical support.